Job completed for Rick M.
Completion date: June 10, 2026
Location: Mount Holly, NC
Why did the customer contact us?
I discovered water leaking through my living room ceiling from the upstairs bathroom and need a plumber to come out quickly; I scheduled a same-day appointment.
Solutions provided:
One of our customers recently contacted us with an urgent plumbing emergency after noticing water leaking through the ceiling of their home. Understandably concerned about the potential damage, they requested immediate assistance. Recognizing the urgency of the situation, our team quickly coordinated a response and was able to dispatch Mac, one of our experienced technicians, to the property within 30 minutes of receiving the call.
Upon arrival, Mac performed a thorough assessment and determined that a broken pipe inside the ceiling was the source of the leak. To access the damaged section, he carefully opened the ceiling, repaired the broken pipe, and ensured the leak was completely resolved. Thanks to the quick response and expertise of our team, the issue was addressed before more extensive water damage could occur, giving the customer peace of mind and restoring their plumbing system to proper working order.
