Plumbing and Water Heater Services in York

Mr Goude noticed a wet spot on his laundery room ceiling after a shower in the upstairs bathroom above it. Brandy scheduled Mac to go out the same day. Mac opened a small discovery hole in the ceiling to inspect and identify the source of the leak. He found a failed connection on the drain pipe that was the culprit, made the necessary repair, and tested his work. No further leaks were detected.

Stephanie had a recurring leak behind her clothes washer, so we got Mac out right away. He quickly determined the cause of the leak from her old hot and cold water valves. The old valves got carefully replaced with new ones without any damage to Stephanies home. 

Josh bought a home with an existing tankless water heater that he was unsure about the age and maintenance of. We scheduled Stephen to perform the manufacturers recommended annual maintenance on the unit. Stephen flushed the unit with a descaler to improve efficient heating of the water as well as testing and cleaning multiple other components inside the unit. Not only will this help with efficiency but it will prolong the life of the appliance.

The Latchana family was on their way out Friday evening when he realized that the last flush in their powder room toilet hadn't gone down. He reached out and scheduled an appointment for the following morning. Our technician Chris arrived at the scheduled time, accessed the problem, and was able to clear the toilet with an auger. Apparently, the head from one of those toilet bowl cleaner wands had gotten lodged in the trap way. A couple more test flushes ensured that everything would drain properly, and Chris was on his way.

One of our customers recently contacted us with an urgent plumbing emergency after noticing water leaking through the ceiling of their home. Understandably concerned about the potential damage, they requested immediate assistance. Recognizing the urgency of the situation, our team quickly coordinated a response and was able to dispatch Mac, one of our experienced technicians, to the property within 30 minutes of receiving the call.

Upon arrival, Mac performed a thorough assessment and determined that a broken pipe inside the ceiling was the source of the leak. To access the damaged section, he carefully opened the ceiling, repaired the broken pipe, and ensured the leak was completely resolved. Thanks to the quick response and expertise of our team, the issue was addressed before more extensive water damage could occur, giving the customer peace of mind and restoring their plumbing system to proper working order.

This customer was helping her mom sell her home and some minor plumbing issues came up on the inspection report. Brandy got her on our schedule when it was convenient for them. Mac was able to replace a few bad cartridges in the tub valves and tighten down a loose faucet in the kitchen so that they could close out the sale of the home.

When Rebecca's 20+ year old Rinnai tankless water heater finally quit she called us in a panic. She was interested in replacement options and recirculating models for a new tankless water heater. With a house full of family and no hot water we knew we had to help quick. Chris went over their options with pricing, and they chose to upgrade to a recirculating model that would solve the delivery time to their guest bathrooms on the other side of their home. Chris and Dillon changed out the old unit with the new and the customers family had hot water by dinner time the same day.

Mac tested their water and offered Mrs. Butler 2 different systems to remove the Chlorine and other chemicals from their municipal water. They discussed it overnight and approved the install of our H2.0 whole house carbon filter. Mac and Dillon installed the new system in a few hours and the Butler's had clean contaminant free water throughout the entire home for years to come and less than what they were spending on bottled water alone.

The Weidaw's were updating a bathroom with some new finishes but ran into some trouble with their tub drin pieces. Stephen and Dillon had the right tools and knowledge to safely remove the old trim pieces and instal the pretty new gold ones to match their bathrooms new look.

The McCall's found a nice water filtration system online that they purchased, but couldn't find a local plumber who was willing to install the customer supplied system. They were surprised when Brandy explained that we install other systems quite frequently, and that we could send a technician out to provide them a free quote to install it along with a consultation to answer any questions they may have. Mac went over the system they purchased with them and verified that it would be sufficient for their filtered water needs. Mac provided a fair and  accurate price to install, and even gave a 2 year parts and labor warranty on the installation portion of the project so they would have piece of mind that they could count on Helms Plumbing and Drains should problems come up with the sytem. In the end, the customer didnt buy one of our systmes, but they did get a filter capable of providing safe, clean, and contaminant free water throughout their entire home for years to come.