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Reviews for Helms Plumbing and Drains

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.99
349 Reviews
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  • John F.
    Cramerton, NC
    Reviewed on June 13th, 2018

    Very good Plumber. Very personable and does high quality work at reasonable rates. Old school work ethic. Very impressive. Will recommend to friends. I will definitely use again.

  • Douglas P.
    Denver, NC
    Reviewed on June 9th, 2018

    Very professional. Thank you Chris.

  • Grover R.
    Reviewed on May 13th, 2018

  • Todd D.
    Cornelius, NC
    Reviewed on February 13th, 2018

    Chris knows well how to manage a successful business. Customer service, customer service and happy customers. Very impressed with Chris and will hire him again soon for upcoming projects.

  • Betty J.
    Cherryville, NC
    Reviewed on February 13th, 2018

    Chris kept me informed of his arrival time which was very helpful; professional and knowledgeable. Will definitely keep Chris in mind next time there is a plumbing issue.

  • Carmala W.
    Belmont, NC
    Reviewed on February 13th, 2018

    Helms Plumbing was a fantastic find- Chris Helms arrived right on time and did a great job — I’ve never been more pleased with any pro we’ve hired - ( plus quarentee things work right for 30 days after repair) We will definitely call them again when we need a plumber .

  • Ron K.
    Gastonia, NC
    Reviewed on December 12th, 2017

    I rate Helms Plumbing at five stars because I received a level of service that I thought was extinct in the 21st Century. Our shower ball valve broke on Sunday and my wife and dreaded calling a plumber on Monday morning. Our apprehension was due to our experiences with plumbers and other service people, over the past few years. As seniors, we missed the attention to customer service that has seemed to pass the way of the Dinosaurs'. My wife and I had been so dissatisfied with our last plumber we decided for me to check the rating companies online and go with a new one. Finding Helms Plumbing high rating on every site I decided on Helms. My wife called Helms at 10 am and was impressed professional phone educate she received in setting the same day 1 pm appointment. The plumber arrived exactly at 1 pm, which in itself was surprising and he was friendly, courteous, and professional. He examined the problem and agreed it was the ball valve. He then went directly to his well-stocked van and brought in parts and quickly and cleanly rebuilt the valve. He was done cleaned up and pulling out of our drive by 3 pm. My wife and I were amazed. We didn't have the normal two-day wait as the make back with parts or massive clean-up we normally have. We hope we never have a plumbing problem again but that is unrealistic but good to know we now have a Helms to call when we do. Ron Dallas, NC

  • Dustin A.
    Reviewed on December 4th, 2017

  • Cheryl L.
    Reviewed on October 13th, 2017

  • Carrie T.
    Fort Mill, SC
    Reviewed on October 8th, 2017

    I had a great experience with Chris with Helms Plumbing. Our tankless water heater broke. Chris was the third person I spoke to about replacing it with a new one. He was by far the most affordable and very professional. He took care of our needs in a very timely manner. I would highly recommend him for any of your needs. I have already given his number out to several family members and friends.

  • Sheryl L.
    Alexis, NC
    Reviewed on March 13th, 2017

    Extremely honest and very knowledgeable.

  • Candace J.
    Bessemer City, NC
    Reviewed on February 13th, 2017

    Chris was professional and did a very good job.

  • Marsha H.
    Charlotte, NC
    Reviewed on July 13th, 2016

    Chris was quite professional and very nice to work with.

4.99 out of 5 ( 349 Reviews )